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NEWCOMERS INFORMATION

JTF-NCR/USAMDW

Inbound Service Members
PCS Moves:

The Army continues to implement policies and initiatives to improve and streamline permanent change of station (PCS) relocations so that Soldiers and their families experience safe, convenient, and predictable transitions to new homes.

ASSISTANCE CALL CENTERS

  • Army Travelers Assistance Center: 1-800-582-5552, Ext. 5
  • U.S. Transportation Command 24/7 Customer Support: 1-833-645-6683 or 1-833-MIL-MOVE
  • The Army Center for Personnel Claims Support (formerly Military Claims Office): 1-502-626-3000, Email: USARMY.KNOX.HQDA-OTJAG.MBX.CPCS@MAIL.MIL
  • Army Personal Property Call Center, (8:00 am - 6:30 pm EST), 1-800-521-9959, Comm 1-253-967-5093, DSN 312-357-5093

Resources

Military Personnel Division, Joint Base Myer-Henderson Hallhttps://home.army.mil/jbmhh/index.php/my-fort/all-services/military-personnel-division

Army Military Pay Office (AMPO)​: https://home.army.mil/jbmhh/my-fort/all-services/military-personnel-division/military-pay-office

Childcare:  https://public.militarychildcare.csd.disa.mil

Housing Options:  https://www.housing.army.mil/

 

Inbound Civilian Employees
Onboarding
MDW Newcomer Info
Frequently Asked Questions