Inbound Service Members

JTF-NCR/USAMDW

We have deliberately taken some of our webpages offline in order to comply with Executive Orders and OSD Policy. The intent is to preserve our history, and we are working to re-publish content as soon as possible.

Moving

PCS Moves:

The Army continues to implement policies and initiatives to improve and streamline permanent change of station (PCS) relocations so that Soldiers and their families experience safe, convenient, and predictable transitions to new homes.

ASSISTANCE CALL CENTERS

Army Travelers Assistance Center: 1-800-582-5552, Ext. 5
U.S. Transportation Command 24/7 Customer Support: 1-833-645-6683 or 1-833-MIL-MOVE
The Army Center for Personnel Claims Support (formerly Military Claims Office): 1-502-626-3000, Email: USARMY.KNOX.HQDA-OTJAG.MBX.CPCS@MAIL.MIL
Army Personal Property Call Center, (8:00 am - 6:30 pm EST), 1-800-521-9959, Comm 1-253-967-5093, DSN 312-357-5093

OTHER Resources

Military Personnel Division, Joint Base Myer-Henderson Hall: https://home.army.mil/jbmhh/index.php/my-fort/all-services/military-personnel-division

Army Military Pay Office (AMPO): https://home.army.mil/jbmhh/my-fort/all-services/military-personnel-division/military-pay-office

Childcare: https://public.militarychildcare.csd.disa.mil

Housing Options: https://www.housing.army.mil/

Local Garrisons

Helpful Links

JTF-NCR/USAMDW Leadership ...
Learn more about our command leadership.
ID Card Office Online (for Military and Civilian) ...
- Find an ID Card Office location and signup for an appointment to receive your CAC. - Update address and dependent information. - Update GAL Info
Ft. McNair Turnstile Request - CAC required (for Military and Civilian)
Civilian Human Resources Training Application System (CHRTAS) - CAC required
MHS GENESIS Patient Portal ...
Service members and military retirees may access electronic health records (EHR) and medical appointment schedules using this link.
Webmail - CAC and access required ...
Once you have your email account setup, access it on the browser using this link.
Electronic Official Personnel Folder (EHRI) - CAC required, Army Civilians only
MilConnect
Army Publications
Air Force Publications

Frequently Asked Questions

How can I access Ft. McNair?

Where is food available on Ft. McNair?
Food options are very limited on Ft. McNair. DoD ID cardholders may dine at Subway, which is located inside the National Defense University. Additionally, there are grab-and-go options at the Ft. McNair AAFES Express and Gas Station, and there are vending machines located in various buildings on post.
Where do I get a Common Access Card (CAC)?
Your sponsor will provide you with the forms needed to receive a government Common Access Card (CAC). There are several locations around the NCR where you may obtain a CAC, and it is recommended that you visit this website to sign-up for an appointment at the location that works best for you: https://idco.dmdc.osd.mil/idco/

Sunday	Closed
Monday	8 a.m. - 4 p.m.
Tuesday	8 a.m. - 4 p.m.
Wednesday	8 a.m. - 4 p.m.
Thursday	8 a.m. - 4 p.m.
Friday	8 a.m. - 4 p.m.
Saturday	Closed

Inbound Service Members

JTF-NCR/USAMDW

We have deliberately taken some of our webpages offline in order to comply with Executive Orders and OSD Policy. The intent is to preserve our history, and we are working to re-publish content as soon as possible.

PCS Moves:

OTHER Resources

VISITOR CONTROL CENTER - 2ND STREET GATE, MCNAIR CAMPUS (VCC)